Privacy Policy

What personal data we collect and why we collect it

Mobile phone number

Your mobile phone number is requested in the Checkout section. We may  send you one SMS confirming your order has been processed. No further unsolicited SMS messages will be sent, ever.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Biography

As an salesman, ambassador or retailer role you are able to fill out your biography. This information is visible to all visitors of the website.

Cookies

We use a cookie so that we can recognise you when you visit our website and track your activity whilst on our website. The cookie can be removed or disabled by instructing your browser to do so. The cookie we store on your computer only contains a unique reference number to link you to your account on the website. No personal information is contained within the cookie. For more information please read the cookies section.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

No personal information is saved in our analytics. The visitor’s IP address is anonymized before sending it through analytics. Analytics data is kept for 14 months after which it is destroyed. When you are logged in the data from mobile and desktop visits are linked together. You are able to opt-out from having anonymous analytic data collected , or if you re-consider you are able to opt-in to enable tracking.

Before opting-out of the analytics data please note we use the anonymous data for your benefit to provide better and more acurate content where needed. Collected data is not shared with third parties, ever.

How do we use your data

Who we share your data with

Your personal data will not shared with third party companies. Personal information might be stored off-site when required but never shared. You are the owner of your data and we protect that right.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Inactive accounts are automatically removed after one year. Linked orders will be converted to guest orders and removed from the account.

Order data from pending, failed or cancelled orders is removed one month after the order date. Data from orders which have been completed will be saved for two years.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service. When you subscribe to our newsletter your email address is send to an automated service to be stored with your opt-it consent as the privacy law requires. Anonymous analytics data is send to be stored off site by an automated gather service.

How we protect your data

All data send through this site is encrypted for your safety. The services required to provide this website are protected with two factor authentication and SSL encrypted connections.

Additional information

What data breach procedures we have in place

In the case of an data breach we will inform all registered accounts on this website about the breach and which data could have been affected. To prevent further abuse all passwords will be reset for each registered account on this website.

What third parties we receive data from

No data is received from third parties.

What automated decision making and/or profiling we do with user data

There is no automated decision making and/or profiling done based on user data on this site.

Industry regulatory disclosure requirements